PROMOTIONS TERMS AND CONDITIONS

                                                         Effective as of February 16, 2024  

1. Acceptance of Promotions Terms

2. Plus Customer

3. 3% Cash Back at Walmart

4. 2% Cash Back Promotion

5. Interest and Fees

6. Additional Terms and Conditions

 Appendix A

These ONE Promotions Terms and Conditions (“Promotions Terms”) are a legal agreement between you and ONE governing:  

● any and all promotional offers made available by ONE (each a “Promotion”);

● your receipt and use of any reward (whether of monetary value or otherwise) made available through a Promotion (each a “Promotions Reward”); and  

● any use of your ONE Account as part of or in connection with a Promotion.  

The Promotions Terms are in addition to and incorporate by reference, as if fully set forth herein, the Deposit Account Agreement (“Agreement”) governing your ONE Account (the  ONE Account is a demand deposit account issued by Coastal Community Bank, Member  FDIC and the ONE Debit Card is issued by Coastal Community Bank, Member FDIC,  pursuant to license by Mastercard International). Any capitalized term that is not defined in the Promotions Terms shall have the meaning given to it in the Agreement. In the event of an inconsistency with or conflict between the Promotions Terms and the Agreement, the Promotions Terms govern.

ONE reserves the right, in its sole discretion – and you agree that ONE has the right – at any time to (i) revise, add, or remove any terms or conditions of the Promotions Terms; (ii) revise or terminate any Promotion; and (iii) revise or terminate the availability of any Promotions Reward, with or without notice to you. If ONE takes any such actions, those changes will be effective immediately upon posting the updated Promotions Terms to the ONE website (www.one.app). Your continued use of your ONE Account, ONE Debit Card or ONE Retail Card, participation in any Promotion, or receipt of any Promotions Reward, after the updated Promotions Terms have been posted constitutes acceptance of the revised Promotions Terms.  

The eligibility criteria, availability period, and other specifications for each of ONE’s Promotions are set out in the sections below. Before participating in any Promotion, please carefully review these Promotions Terms in their entirety.

1. Acceptance of Promotions Terms  

Any of the following actions shall be treated as acceptance of the Promotions Terms:  

● agree to the Deposit Account Agreement governing your ONE Account;  

● open or use your ONE Account;  

● purchase a ONE Retail Card;

● make any deposits to your ONE Account;  

● make any purchases or withdrawals from your ONE Account;  

● participate in any Promotions Program; or  

● receive any Promotions Reward.

2. Plus Customer

Certain Promotions may only be available to Plus Customers, as defined in Section 3.g of the Deposit Account Agreement (please see the Deposit Account Agreement for additional details). For the avoidance of doubt, in order to be a Plus Customer, you must (i) set up monthly eligible recurring direct deposits (i.e., a recurring electronic deposit of your paycheck, pension, government benefits) into your ONE Account and (ii) receive $500 or more in eligible direct deposits within the previous calendar month.

3. 3% Cash Back at Walmart Promotion

A. Eligibility

You are eligible to participate in the 3% Cash Back at Walmart Promotion if you (i) opened a ONE Account on or after April 4, 2023 through a qualifying promotional placement, or (ii) opened a ONE Account prior to April 4, 2023 and are not currently or have not previously participated in a Promotion that offers cash back on purchases at Walmart. If as of April 4, 2023 you are currently or have previously participated in a Promotion that offers cash back on purchases at Walmart, you will become eligible to participate in the 3% Cash Back at Walmart Promotion beginning one year from the date you began participating in the previous Promotion that offered cash back on Walmart purchases.  

For purposes of this Promotion, a qualifying promotional placement is a marketing asset that explicitly references the 3% Cash Back at Walmart Promotion. There is no minimum balance requirement to participate in this Promotion.

B. Earning 3% Cash Back at Walmart

For customers participating in the 3% Cash Back at Walmart Promotion, Eligible purchases at U.S. Walmart locations and on Walmart.com that are made with your ONE Debit Card will earn 3% cash back if at the time the purchase settles you are either a Plus Customer or have a total account balance of at least $5,000, up to an aggregate cash back limit of $50 per year.

C. Annual Measurement Period

The date for measuring your $50 annual cap will vary based on when you opened your account. If you opened your account on or after September 15 2022, the one year measurement period for assessing the $50 annual cap will be based on your account opening date. If you opened your account prior to September 15, 2022, the one year measurement period for assessing the $50 annual cap will be measured from September 15, 2023.

D. Walmart purchases that are not eligible for 3% Cash Back at Walmart  

The following transactions may be made at Walmart but are not eligible for cash back under the 3% Cash Back at Walmart Promotion. Please note that the following is not a complete list of purchases that are not eligible, and we reserve the right to not grant cash back on other purchases.

● Gift cards 

● Prepaid cards 

● Receiving cash back as part of a purchase, or otherwise receiving cash from a store 

● Sam’s Club and other stores that are affiliated with Walmart but are not Walmart-branded         stores 

● Purchases at third party stores, restaurants, vendors, or sellers located inside Walmart stores 

● Cash substitutes (purchase of items that convert to or substitute for cash, including, but not limited to, travelers checks, money orders,  casino chips, lottery tickets, and digital wallets) 

● Cash withdrawn from ATMs or other uses of ATM services located at a Walmart, gas station, or drugstore 

● Bill pays services 

● Check or card cashing services 

● Transactions to fund a bank account, card, or credit account, including, but not limited to, purchase and fund a ONE Retail Card and Walmart-associated accounts (e.g., Walmart Moneycard)

● International transactions 

The 3% Cash Back at Walmart  Promotion cannot be combined with other offers or promotions.  

4. 2% Cash Back Promotion  

AS OF FEBRUARY 22, 2023 THE 2% CASH BACK PROMOTION IS NO LONGER AVAILABLE. ANY CUSTOMER WHO OPENED A ONE ACCOUNT ON OR AFTER FEBRUARY 22, 2023 IS NOT ELIGIBLE TO PARTICIPATE IN THE  2% CASH BACK PROMOTION. 

A. Earning cash back pursuant to the 2% Cash Back Promotion if you opened your ONE Account on or after September 15, 2022 (but no later than February 22,  2023)

If you opened a ONE Account during the time period between September 15, 2022 and February 22, 2023 then for the first 12 months after you’ve opened your ONE Account you will earn 2% cash back for each dollar spent using your ONE Debit Card on eligible purchases at Walmart, gas stations, or drugstores, up to $50 per year. The 2% Cash Back Promotion will expire (i) 12 months from the date you opened your Account or (ii) upon you earning $50 in Cash Back, whichever occurs first. Upon expiration of the 2% Cash Back Promotion you will no longer be eligible to earn Cash Back in connection with this Promotion. There is no minimum balance requirement to participate in the 2% Cash Back Promotion.

As of April 17, 2023 if you are participating in the 2% Cash Back Promotion your eligible purchases at Walmart will earn 3% cash back (instead of 2%) if at the time the purchase settles you are either a Plus Customer or have a total account balance of at least $5,000.

B. Earning cash back pursuant to the 2% Cash Back Promotion if you opened your ONE Account before September 15, 2022

If you opened a ONE Account prior to September 15, 2022, then you are eligible  for the 2% Cash Back Promotion and the same terms and conditions that apply to customers who opened their account on or after September 15, 2022 apply to you, but your 12 month period for earning cash back will begin on  September 15, 2022 and expire either (i) September 14, 2023 or (ii) upon you  earning $50 in Cash Back, whichever occurs first. Upon expiration of the 2% Cash Back Promotion you will no longer be eligible to earn Cash Back in connection with this Promotion.  

C. What stores are eligible for the 2% Cash Back Promotion

You can earn cash back for eligible purchases at Walmart, gas stations, or drugstores. As further detailed in Section 4(D) below, there are certain purchases at Walmart, gas stations, and drugstores that are not eligible for cash back as  part of this Promotion.

You earn cash back at a gas station or drugstore based on the store’s Mastercard merchant category code (“MCC”). When a store begins to accept Mastercard payments, the store uses Mastercard rules to determine the store’s  appropriate MCC based on the store’s industry and the type of goods or  services the store sells. For example, there are different MCCs for gas stations, drugstores, grocery stores, bookstores, and flower shops, among others. When you use your ONE card at a store, if the store has selected the MCC for gas  stations or drugstores, then subject to the restrictions set forth in Section 4(D), purchases made at those stores with your ONE Debit Card will be eligible  purchases for purposes of this Promotion. For the avoidance of doubt, the MCC for pharmacies is the same as the MCC for drugstores.

Please note that ONE does not determine or control a store’s MCC. If a store appears to be a gas station or drugstore but did not select the MCC for a gas station or drugstore, then purchases at those stores will not be eligible  purchases and you will not receive cash back for them. Moreover, if a store sells gas or prescription drugs but also sells other types of goods and services  and thus uses a broader MCC (such as an MCC for a supermarket), then purchases at those stores will not be eligible purchases for purposes of this Promotion and you will not receive cash back.  

In addition to stores that select a MCC for either gas stations or drugstores, you will receive cash back when you use your ONE Debit Card on eligible purchases at Walmart locations, subject to the restrictions set forth in Section 5(D).

The 2% Cash Back Promotion cannot be combined with other offers or promotions.  

D. Walmart purchases that are not eligible for 2% Cash Back

The following transactions may be made at Walmart, gas stations or drugstores but are not eligible for cash back under the 2% Cash Back at Walmart Promotion Please note that the following is not a complete list of purchases that are not eligible, and we reserve the right to not grant cash back on other purchases.

● Gift cards 

● Prepaid cards 

● Receiving cash back as part of a purchase, or otherwise receiving cash from a store 

● Sam’s Club and other stores that are affiliated with Walmart but are not Walmart-branded stores 

● Purchases at third party stores, restaurants, vendors, or sellers located inside Walmart stores 

● Cash substitutes (purchase of items that convert to or substitute for cash, including, but not limited to, travelers checks, money orders, casino chips, lottery tickets, and digital wallets) 

● Cash withdrawn from ATMs or other uses of ATM services located at a Walmart, gas station, or drugstore 

● Bill pays services 

● Check or card cashing services 

● Transactions to fund a bank account, card, or credit account, including, but not limited to, purchase and fund a ONE Retail Card and Walmart-associated accounts (e.g., Walmart Moneycard)

● International transactions 

5. Interest and Fees

We charge fees for certain services. Our rates and related disclosures are set forth in Appendix A of these Promotions Terms. A complete list of our fees is set forth in Appendix A of these Promotions Terms.

6. Additional Terms and Conditions for Promotions  

A. ONE Retail Cards

If you purchase a ONE Retail Card you must complete the Account opening process described in the Agreement in order to open your ONE Account. If you successfully open an Account, subject to each Promotion’s eligibility requirements, you may participate in Promotions.

If you purchase a ONE Retail Card and we are not able to verify your identity or for any other reason we are not able to open a ONE Account for you, we may, in our sole discretion, allow you to have a Limited-use product for the sole purpose of spending down your initial deposit. If you have a Limited-use product you are not eligible to participate in any Promotions.

B. Shared pockets

Any use of a ONE Debit Card (whether a physical card or a virtual card) to transact against a shared pocket will not be treated as an eligible purchase for purposes of meeting Promotion requirements or for earning Promotions Rewards.

C. Receipt of cash back  

You do not need to do anything to receive cash back that is earned through a Promotion and given as a Promotions Reward. Cash back will automatically be added to the Savings Pocket of your ONE Account within 15 business days from the date it is earned. You cannot receive cash back in any other form (e.g., as a gift card, a direct deposit to an account other than your ONE Account or a paper check). If pursuant to the Agreement you can earn interest on the funds in your Savings Pocket, you will begin earning interest on that cash back on the date it posts to your ONE Account

D. Using your ONE Account to make other type of payments

You cannot earn Promotions Rewards for any kind of payment or transaction except for eligible purchases (as such may be described in these Promotions Terms) made with your ONE Debit Card. For example, you will not earn cash back for checks, ACH payments, balance transfers, cash advances, cash withdrawals, or interest. In addition, you may not earn cash back for  unauthorized transactions, disputed transactions, returned items, or  chargebacks.

E. Contacting Us

You may reach us at the contact information below:

F. Disagreements about the awarding of Promotions Rewards

If you believe that you have earned a Promotions Reward but did not receive it (a “Disagreement”), you must contact ONE through any of the methods set out in  Section6(E) to raise your Disagreement within 60 days of the date on which you believe you earned a Promotions Reward. Otherwise, your Disagreement is waived.

For the avoidance of doubt, your receipt of Promotions Rewards are not electronic fund transfers subject to Regulation E, and the Electronic Fund Transfer Agreement contained in the Deposit Account Agreement does not apply to any  disagreements you have about the Promotions Terms, any  Promotions Program, or any Promotions Reward, including, but not limited to, if you believe you earned a Promotions Reward that you did not receive.

G. Recovery of Promotions Rewards for disputes, returns, or chargebacks

If you dispute, return, or charge back a transaction that had resulted in a Promotions Reward, then we reserve the right to recover the Promotions Reward. If a Promotions Reward is a deposit made into one of your Pockets, we will recover the Promotions Reward from the Pocket in which we initially placed it. If you do not have sufficient funds in that Pocket to cover the recovery, then we may seek to recover the Promotions Reward from your other Pockets.

H. No warranties

ONE makes no warranty, express or implied, including but not limited to, any warranties of merchantability or fitness for a particular purpose with respect to Promotions, Promotions Rewards, or any products or services related to Promotions or Promotions Rewards.  

I. Prohibited conduct

You may not sell, transfer, assign, or alter Promotions Rewards or the  rights to any  Promotions Rewards in any way.  

J. Forfeiture of Promotions Rewards

You will forfeit all Promotions Rewards that have been earned but not yet distributed to you if: ONE closes your Account, you have an account with ONE that  becomes 60 days past due, you file for bankruptcy, ONE terminates you from  participating in a Promotion, you engage in any activity deemed to be abusive or  gaming conduct as determined by ONE, you violate your Deposit Account  Agreement or any other terms and conditions governing your ONE Account or your use of your ONE Account, or you or your authorized user(s) engage in any  fraudulent activity or misuse related to your ONE Account or a Promotion  Misuse includes, but is not limited to, obtaining or using a ONE Account to maximize Promotions Rewards earned in a manner that is not consistent with typical consumer activity as determined in ONE’s sole discretion.  

K. Possible tax consequences

If you receive a Promotions Reward from ONE, the monetary value of that  Promotions Reward may be considered taxable income under U.S. or local tax  law. ONE may be required to send you, and file with the IRS, a form 1099-MISC  (Miscellaneous Income). You are responsible for any tax liability related to  participating in a Promotions Program or for receiving a Promotions Reward.  Please consult a tax advisor if you have any questions about your personal tax  situation.

APPENDIX A

ONE DEMAND DEPOSIT ACCOUNT RATES AND FEES

Effective as of March 25, 2024

Annual Percentage Yield (“APY”) and Interest Rate:

* Total daily account balance means the sum of the balances in the Debit and Savings Sections. This balance is determined at the end of the day (11:59 PT) and determines the APY for the current day.

** Users may only earn 5.00% APY (4.89% Interest Rate) on Savings balances (the Savings balance on the Savings Section, which is the sum of your Primary Savings Pocket, any custom user-generated pockets, and any Pay Autosave, Auto-Save and ONE@Work Save Pockets) up to $250,000. Savings balances above this threshold will earn 1.00% APY (1.00% Interest Rate). For Accounts with a Savings balance over $250,000, an APY will be calculated to reflect APY tiers, which will be applied to all Savings balances.

*** Only users who had a positive Auto-Save pocket balance on August 8, 2022 and have maintained a balance in that pocket are eligible to have an Auto-Save Pocket.

Interest Rate and APY are variable and may change at any time without notice at our discretion. Interest accrues daily and is credited monthly. Interest is calculated using the daily balance method, which applies a daily periodic rate to the Pocket principal each day. Interest begins to accrue the Business Day after the Deposit Date. If an Account or Pocket is closed, we do not pay any additional interest on that Account or Pocket, including any accrued interest that has not yet been credited.

There is no minimum balance required to open an Account or Pocket or obtain the APY disclosed for each Pocket. There are no limits on the number of withdrawals per month from your Account.

Fee Schedule:

* AllPoint Network ATM locations can be found in the ONE App.

ONE Retail Card Fee Supplemental Schedule:

*This is a one-time fee for the purchase of a ONE Retail Card at a retail location. This fee is collected at the point of sale by the retail location and is not deducted from your Account and will not be reflected in your monthly statement or transaction history.

Your ONE Account is FDIC-insured through our banking provider, Coastal Community Bank, Member FDIC. Deposits are insured up to $250,000 per depositor.